As the local PC guru you're probably very used to friends and family
asking for help with their computer problems, yet having no idea how to
clearly describe what's going on. It's frustrating, but Microsoft feels
your pain, and Windows 7 will include an excellent new solution in the
Problem Steps Recorder.
When any app starts misbehaving under
Windows 7 then all your friends need do is click Start, type PSR and
press Enter, then click Start Record. If they then work through whatever
they're doing then the Problem Steps Recorder will record every click
and keypress, take screen grabs, and package everything up into a single
zipped MHTML file when they're finished, ready for emailing to you.
It's quick, easy and effective, and will save you hours of
troubleshooting time.
No comments:
Post a Comment